5 Things I’ve Learned in the Last 14 Days

by Dan Ritchie, PhD These times are challenging to say the least. Over the past few weeks we’ve had an unbelievable amount of information coming our way, some challenging and some downright scary. But, I’ve tried to find what is also helpful. Here is a list of five things I’ve learned over the last couple weeks: Your staff/team needs to hear from you and hear from you often. Leadership matters, even if it is as simple as sending email updates, having Zoom video check-in calls, and texting regularly. Your staff is used to training clients in person, and they miss...